|
Albanyoak's
quality policy is to achieve sustained, profitable growth by providing
services that consistently satisfy the needs and expectations of its
customers.
This level of quality is achieved through
adoption of a system of procedures that reflect the competence of the
Company to existing customers, potential customers, and independent
auditing authorities.
The company will operate a quality system which
conforms to ISO 9001:2015 which enables the company to comply with all requirements
relevant to the operation of the company.
Achievement of this policy involves all staff,
who are individually responsible for the quality of their work, resulting
in a continually improving working environment for all. This policy is
provided and explained to each employee by the Managing Director, Technical
Director or Technical Manager.
To achieve and maintain the required level of
assurance the Managing Director retains responsibility for the Quality
System with routine operation controlled by the Technical Manager.
The company aims to continually improve upon
its quality by:
·
Setting clear company
objectives and targets.
·
Reviewing and assessing the
company's performance at regular meetings of a quality committee.
·
Promoting awareness
throughout all levels of the company and ensuring that all staff are
provided with such information, training, supervision, and equipment as
needed to carry out this policy
·
Auditing to ensure that
quality procedures are being followed and that our objectives are being
achieved.
·
Reviewing the management
system to ensure its continuing suitability.
|
